Thank you, for choosing Ohio Recovery Service, LLC. Many business owners are faced with the challenge of how to manage and recover delinquent accounts. This can be an awkward situation when face to face with a patient or customer. Times have changed in the collection industry. It is absolutely necessary to be respectful and accountable for all collection procedures. We are committed to professional, ethical and effective debt collection. Therefore, we work with our clients to develop a customized plan of action. We understand that it is important to maintain your integrity, while maximizing our efforts. Your Business is our priority!
Medical
Medical collections is different than any other type of collections. Medical debtors are patients that may have an ongoing relationship with our client. Therefore, we act as an extension of our clients’ culture. We understand the need to maintain professionalism while effectively resolving the unpaid debt.
Dental
Collecting delinquent dental accounts, requires a special skill set. It is important that these accounts are handled with an empathetic approach. Therefore, we follow the plan of action that has been agreed upon between ORS and each individual client.
Secondary Billing Assistance
There has been so many changes in the medical billing process, that it has become difficult to decipher primary, secondary and dual coverage. We offer our clients assistance with verification of coverage and claim corrections by working directly with the patient and their insurance carrier.
Commercial
As a business owner, unrecovered receivables can slow down your business and cash flow. It can be challenging to contact someone whom you do business with on a regular basis. We insure that you get your money without the unnecessary and uncomfortable confrontation with the customer. We make every effort to recover 100% of the value due on an account.
Collection Statistics
We provide comprehensive income and productivity statements that clearly reflect the funds that have been recovered and all expenditures that have been required. We provide inventory reports that summarize collection statistics to include; Current location information, balance placed, balance owed and recovery status.
Professionalism & Confidentiality
We comply with all applicable federal, state, county, and local laws, ordinances, and regulations in the performance of our services to our clients, including the Fair Debt Collection Practices Act and the rules and regulations of the Federal Trade Commission. Our team conducts all collection activities in a courteous, dignified and professional manner.
Getting Started
We require a Letter of Agreement from every client. This is not a contract. It is an agreement that states that you acknowledge that Ohio Recovery Service will contact your customers in an effort to recover an outstanding debt. Since our collection work is done on a contingency basis you reserve the right to terminate the agreement.
Client Testimonials
In the medical industry we experience issues with lost revenue. To improve payment collections we enlisted Ohio Recovery Service, LLC. They were able to -recoup 70% of our lost revenue. We highly recommend their service!
Dr. Mark A. White – Gateway Health & Wellness Center
In the medical industry we experience issues with lost revenue. To improve payment collections we enlisted Ohio Recovery Service, LLC. They were able to recoup 70% of our lost revenue. We highly recommend their service!
Dr. Mark A. White, MD, Gateway Health & Wellness Center, LLC
About Us
Ohio Recovery Service, LLC. is setting the standard and raising the bar for successful debt collection. In addition to our quality performance, we are providing today’s creditors with unique services for all their collection needs. Our office specializes in medical collections and secondary billing assistance. We are committed to maintaining our client’s integrity while producing professional, ethical results.
Ohio Recovery Service, LLC. Works with each client to develop collection strategies to maximize our effectiveness with their accounts and provide them with impressive recoveries. Regardless or the number of accounts or their balances, all of our clients benefit from:
A professional, experienced staff.
Strategic account maintenance
An innovative and customized plan of action
Re-billing/Secondary billing assistance
Our collectors have a minimum of 10 years’ experience in the collection industry. All personnel receives in depth training on the requirements of the Fair Debt Collection Practices Act and the rules and regulations of the Federal Trade Commission. Our team is trained in the appropriate safeguards and policies to meet the requirements pertaining to the use and disclosure of Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule. Ohio Recovery Service, LLC. operates under HIPAA Business Associate Agreements and are informed of the terms and is required to comply with all provisions. When changes in the law occur, our staff receive training to remain up to date and compliant.
